Our Reviews
Hector H|2000 Buick LeSabre
Confirmed Service Customer
5/22/2025
I went to several tire shops, but none of them were able to get the sensors programmed.
5/23/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
San Jose, CA
Marsha Lee F|2025 Buick Envista
Confirmed Sales Customer
6/9/2025
I purchased a new car on 6-5-25 and the experience was seamless. My salesperson, Siad, was attentive to my needs and paired me with the car I wanted. I was treated with respect and dignity at all times. The price that we negotiated was fair and all staff were helpful and friendly. I would come here again and would recommend the dealership to others.
SAID RASOOLI
6/11/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
San Francisco, CA
Katy L|2025 GMC Yukon
Confirmed Sales Customer
6/10/2025
Our experience working with Said was great. He helped handle the transaction quickly and answer all our questions.
SAID RASOOLI
6/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Truckee, CA
Donna L|2025 GMC Yukon
Confirmed Sales Customer
6/20/2025
Justin Dorfman was professional, knowledgeable and was willing to go the extra mile. I was out of town so I sent my son to test drive the vehicle for me and I knew these things were going quickly in fact when I was on the phone with Justin the vehicle I wanted actually drove off the lot as I was talking to Justin on the phone. Ask Justin what I could do to save the car till the next morning and I was gonna catch the last flight out that night so I could be there in the morning in Justin made it happen. I am a happy owner of a 2025 diesel Yukon Denali, I couldn’t be happier!
JUSTIN DORFMAN
6/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Livermore, CA
Raymond W|2024 GMC HUMMER EV Pickup
Confirmed Service Customer
6/30/2025
Worst service ever
7/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BURLINGAME, CA
Gary O|2024 GMC Canyon
Confirmed Service Customer
9/27/2025
I always get an early appointment and my truck is serviced right away. Mohamed always takes really good care of me and my truck.
9/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Fremont Buick GMC Cadillac
FREMONT, CA
Gloria Oribello H|2023 Buick Enclave
Confirmed Service Customer
5/9/2025
Very good
5/9/2025
Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
MILPITAS, CA
Richard H|2018 GMC Acadia
Confirmed Service Customer
5/12/2025
Fast, friendly service
5/13/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
FREMONT, CA
Jasmina I|2024 Buick Envista
Confirmed Service Customer
5/15/2025
It was timely and swift and everyone was helpful
5/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FREMONT, CA
John M|2020 GMC 1500 Sierra
Confirmed Service Customer
5/17/2025
Everyone was very friendly and polite. And my pickup was finishing earlier than promised. My pickup was fantastic thank you and auto butler
5/18/2025
We love hearing about friendly faces and early pickups — that’s a win-win! We’re delighted your pickup went smoothly and that Auto Butler helped make it even better. Thanks for choosing us and enjoy the road ahead!
San Jose, CA
Lotoya M|2018 Buick Encore
Confirmed Service Customer
5/18/2025
Great customer service. Thank you
5/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SAN JOSE, CA
Parvin S|2023 Buick Encore GX
Confirmed Service Customer
5/23/2025
Fast and friendly service
5/25/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
SAN JOSE, CA
Josefina C|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/28/2025
Our car has a big issue, it stays at service depto for more that a month. Mo service adviser did everything on his side to help us during long waiting time, also guide us to open a case to GM to resolved our issue. Thanks Fremont team for the support
5/30/2025
Thank you for choosing Fremont Buick GMC Cadillac as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Santa Clara, CA
Min W|2019 Buick Encore
Confirmed Service Customer
6/16/2025
Very fast this time, take only 1 hour to do the oil change
6/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MILPITAS, CA
Wayne S|2018 Buick Enclave
Confirmed Service Customer
10/16/2025
Service Advisor was top notch
10/17/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
Mountain View, CA
Daniel T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/29/2025
Now my service advisor provided excellent customer service
9/30/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
UNION CITY, CA
Cesar P|2023 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
Hi.. i must say EDDIE Took me in 15 minutes before his end of shift .. He was so professional made me laugh with a few jokes. i will definitely go back with Eddie for my next service.. THANKS EDDIE KEEP UP THE GOOD WORK CESAR P..
10/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Fremont, CA
Edward M|2010 Buick Enclave
Confirmed Service Customer
10/15/2025
Excellent job, thank you!
10/16/2025
Wow, we're glad you had such a wonderful experience with us! We look forward to helping again in the future. Take care!
LOS ALTOS, CA
Ravi K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/19/2025
Friendly service
Mary Ner
10/20/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
East Palo Alto, CA
Elma K|2012 Buick Regal
Confirmed Service Customer
10/22/2025
Employees at the front desk are very helpful and the shuttle service is excellent.
10/23/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FREMONT, CA
Stephen H|2022 GMC Yukon XL
Confirmed Service Customer
11/3/2025
Adrian is a great, he greeted me communicated very well on the service of the day got me right in and got me right out it’s always nice to be greeted that way now a days so thank you Adrian!
11/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FREMONT, CA
Luis G|2024 GMC Sierra 1500
Confirmed Service Customer
12/2/2025
👍
12/3/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Hayward, CA
Carl T|2025 GMC SIERRA EV
Confirmed Service Customer
12/4/2025
Adrian and the service team took excellent care of myself and my 2025 Sierra Denali EV. Awesome customer service! Thanks
12/5/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FREMONT, CA
David B|2004 GMC Sierra Denali
Confirmed Service Customer
11/6/2025
Mo was very professional. He kept me updated, and was a tremendous help.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Sunnyvale, CA
Karthick J|2024 Buick Envision
Confirmed Service Customer
11/12/2025
Moe was awesome. We heard about him from another friend. He was very busy yet took time with each individual interaction. The whole service was flawless. Definitely will be coming back even if it’s for basic stuff.
11/13/2025
Moe will be delighted to hear your feedback! We’re glad he made time for every interaction and provided flawless service despite his busy schedule. We look forward to welcoming you back, whether for major service or even just the basics!
Milpitas, CA
Aaron H|2020 GMC 1500 Sierra
Confirmed Service Customer
11/12/2025
Major service
11/13/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Pleasanton, CA
Antonio Edward Q|2026 Buick Envista
Confirmed Sales Customer
12/2/2025
Overall, my experience was a good one. The staff did well as a team and made me feel important. I expected a bit more respect as far as the transaction was concerned. Which was made up of a 2 yr envista lease at the 18mo point traded for a new envista lease. However their collective effort to find a vehicle with my preferences was really impressive. Ricardo did not give up. The ONLY complaint out a very successful interaction occured at point of payment/colataral. Out of no where the finance staff could not put the entire down pmt on my AX Platinum card. I made arrangements to use the card for the transaction of 7000.00. They claimed they could only put 3000.00 on the card due to Amercan Express fees. NOT COOL at all. I was furious because all you had to do was tell me that ahead of time. That was UNACCEPTABLE...and trifle.
Ricardo Diaz
12/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Merced, CA
Tia F|2020 Buick Encore
Confirmed Service Customer
12/3/2025
Adrian was very kind and did not try to upsell me in anything. My oil change was very quick.
12/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DUBLIN, CA
Marcelo M|2024 GMC HUMMER EV Pickup
Confirmed Service Customer
12/4/2025
Adrián helped me with my Hummer, ran out of battery and had to tow my vehicle, he took care of my car, no hassle
12/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
PLEASONTON, CA
Feng L|2024 Buick Encore GX
Confirmed Service Customer
12/5/2025
Smooth and excellent job!
12/6/2025
Hi, thank you for taking the time to leave a review for us at Fremont Buick GMC Cadillac! We're looking forward to your next visit!
FREMONT, CA
Frank P|2024 GMC Canyon
Confirmed Service Customer
12/16/2025
got the problem fixed
12/17/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
NEWARK, CA
Carlos A|2024 GMC Sierra 1500
Confirmed Service Customer
12/26/2025
Service specialist barely talked to me when I arrived and left. Did go over any of the service done, results or anything. Gave me the machine to pay and the key. Very different than the service I got from Gold Star in Salinas. And from Toyota and Honda.
12/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SANTA CLARA, CA
Peter Y|2020 Buick Encore GX
Confirmed Service Customer
1/1/2026
Excellent, fast & efficient
1/2/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
Bothell, WA
Moises T|2022 GMC Canyon
Confirmed Service Customer
1/5/2026
Really bad experience, whoever was the mechanic that serviced my vehicle, did not take care of it. Oil was spilled over the dashboard, ignoring how this could happen, my steering wheel, got sticky with oil all over it, assuming that mechanic did not remove his gloves, also the driver seat, was stained with oil, seems to me that the mechanic did not care about an expensive vehicle. Also did not performed well the transmission fluid service, because was leaking fresh oil under the bold drainage. I am not sure a this point if the filter of the transmission was replaced, I did not receive a job report on what was done or a detail of the service was done. I will never bring my vehicle for service to this particular dealership.
1/6/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HAYWARD, CA
Marsha Lee F|2025 Buick Envista
Confirmed Service Customer
1/8/2026
Efficient, courteous and well done.
1/9/2026
Thank you for the kind feedback! We’re glad your experience was efficient, courteous, and well-handled.
San Francisco, CA
April N|2024 GMC Acadia
Confirmed Service Customer
1/8/2026
Adrian Macias was the first person that greeted me when I showed up on a Friday afternoon. He was so helpful and came out to look at the problem was with my Acadia liftgate. It wouldn't close because the bars cracked. He wasn't immediately sure how to fix it but took it into the shop to assess it. Then quickly gave me options and offered me a rental car for the weekend. My car was fixed by the following Tuesday. Very thankful for his professionalism, patience, and customer service.
1/9/2026
We truly appreciate this detailed and thoughtful review. It’s wonderful to hear Adrian provided professional, patient, and proactive service to resolve your liftgate issue so efficiently.
Union City, CA
Jesus M|2022 GMC 1500 Sierra
Confirmed Service Customer
1/19/2026
Mal
1/20/2026
We appreciate you taking the time to leave us a feedback. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Redwood City, CA
Jody M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/4/2025
Adrian was professional and helpful. Thank you for being a reliable!
12/5/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
FREMONT, CA
Noor A|2026 GMC Sierra 1500
Confirmed Sales Customer
1/1/2026
Great experience with our sale. Hw was extremely nice knowledgeable and helpful.
SAID RASOOLI
1/2/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Fremont, CA
George G|2024 Buick Envision
Confirmed Service Customer
1/7/2026
.
1/8/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Milpitas, CA
Carmela X|2002 Buick Park Avenue
Confirmed Service Customer
1/14/2026
As always I was taking. Care very well I give them a five star ⭐️ thank you
1/16/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LOS ALTOS, CA